Terms and Conditions – AL JEED BUILDING MATERIALS LLC

1. General

These Terms and Conditions apply to all current and future contracts for deliveries and services provided by us, even if not explicitly mentioned in verbal, phone, or written communication.
Any variation, additional verbal agreements, or contract amendments are only valid if confirmed by us in writing.
The client’s own purchase terms will not apply, even if not expressly rejected by us. By accepting delivery of our goods or services, the client is deemed to have accepted these Terms and Conditions.

If any provision of these Terms is found invalid, both parties will replace it with a valid clause that closely matches the original legal and commercial intent.

2. Offers

All offers are subject to change without notice.

3. Delivery

We will make reasonable efforts to meet any stated delivery date, but all dates are estimates only. We are not liable for delays, non-delivery, or resulting loss or damage.
We reserve the right to refuse delivery if the Buyer becomes insolvent, is wound up, makes arrangements with creditors, or has an administrator/receiver appointed, provided title has not yet passed to the Buyer.

Upon receipt, the Buyer must check the number of packages against the delivery note and note any discrepancies or visible damage on the carrier’s delivery note.
Claims for damage, shortages, or incorrect delivery must be made in writing within 3 days of receipt. Claims for non-delivery or quality issues must be made within 10 days of delivery. If a claim is accepted, our responsibility is limited to replacement or re-delivery, and goods must be returned in their original condition.

4. Returns / Exchange / Refunds

Consumers may choose replacement, repair, or refund for defective goods in accordance with our detailed Return/Refund and Exchange Policy available in-store.

5. Risk

Risk passes to the Buyer upon delivery to their nominated address or upon collection from our premises, whichever is earlier. If the Buyer uses their own carrier or agent, risk passes upon transfer to them.

6. Title

We retain legal and beneficial ownership of goods until full payment is received for those goods and any other amounts owed by the Buyer.

7. Prices

All sales are Ex Works (INCOTERMS 2015) our premises, unless stated otherwise.
All additional costs (freight, insurance, import/export duties, licenses, etc.) are payable by the Buyer unless agreed otherwise. We may pay such costs initially and invoice the Buyer later.
Prices will be as per our rates on the shipment date. We may revise quoted prices without notice before order acceptance.
All prices exclude any taxes imposed by the UAE government.

8. Payment Terms

Unless agreed otherwise in writing, payment is due within 90 days from the invoice date, net cash. Payment obligations remain even if delays occur after shipment.
The Buyer cannot withhold or reduce payment due to unrecognized complaints or counterclaims.
If we consider the Buyer’s financial position unsatisfactory, we may revise payment terms or require advance payment/security before further deliveries.
If payment is not made, we may suspend or cancel deliveries and charge interest at 2% per month from the due date, along with recovery costs.

9. Force Majeure

We are not liable for delays or non-performance caused by events beyond our control, including but not limited to natural disasters, government actions, war, riots, strikes, supplier failures, or other unforeseeable events.

10. Jurisdiction

The governing jurisdiction is the Dubai Courts of the UAE. We may also initiate legal action in the Buyer’s domicile.